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Frequently Asked Questions

 

Q: How much do your services cost?

A: Since we come to you, pricing for private consultations and training programs varies slightly based on distance. If you would like to learn more about our private training options and pricing, please contact us directly and include your approximate location!

Q: What forms of payment do you accept?

A: We accept:

  • Cash

  • Check

  • Venmo

  • PayPal

  • Zelle

  • Cash App

  • Mobile Pay/Debit/Credit (with a 3% surcharge)

Q: Do you come to my home or other locations?

A: Yes, we typically work with clients in their homes and other places where they struggle most.

Q: How far do you travel?

A: We work within about one hour of Trenton, New Jersey. For example, that includes Bucks County, Montgomery County, North Philadelphia, Mercer County, Hunterdon County, Somerset County, Middlesex County, Monmouth County, Ocean County, Burlington County, & Camden County. Specific towns in Pennsylvania include: Doylestown, New Hope, Levittown, Newtown, Buckingham, Warminster, Horsham, Hatboro, Bensalem, Feasterville-Trevose, Bristol, Yardley, Washington Crossing Richboro, Langhorne, Willow Grove, Abington, Jenkintown, Elkins Park, Flourtown, Plymouth Meeting, Spring House, Blue Bell, Ambler, North Wales, Maple Glen, Gwynedd, Fort Washington, Oreland, Bethayres, Conshohocken, King of Prussia, Norristown, Lansdale, Montgomeryville, Chalfont, New Britain, Jamison and more. Specific towns in New Jersey include: Hamilton, Lawrence, Ewing, Bordentown, Princeton, Florence, Burlington, Pennsauken, Cherry Hill, Moorestown, Marlton, Medford, Pemberton, New Hanover, Wrightstown, Freehold, Jackson Mills, Roosevelt, East Windsor, Marlboro, Belmar, Asbury Park, Jamesburg, New Brunswick, Edison, Hopewell, Pennington, Ringoes, Lambertville, Stockton, Flemington & more. This is not an exhaustive list, so please feel free to inquire whether or not your location is specifically mentioned!

Q: Do you work with aggressive dogs?

A: Absolutely - we are experienced helping clients evaluate and work with dogs that behave aggressively towards people, other dogs, and other animals.

Q: Do you work with my breed?

A: We are comfortable working with all breeds and dogs of all sizes.

Q: My dog pulls really hard on leash - can you help?

A: Yes! We always incorporate leash training into our programs and group classes.

 

Q: My dog is a few years old - is it too late to train them?

A: It’s never too late! With the right training strategy, even adult and senior dogs can improve their behavior.

Q: I have tried other training before and my dog didn't respond well - what makes your training work?

A: Unlike many older training methodologies, we utilize the lessons of modern learning theory to create exercises that make sense to your dog, and take advantage of their natural learning process and problem-solving abilities!

Q: Do you use food in your training?

A: Yes, food is an essential ingredient in efficient behavioral training. It can help dogs remember what they are doing right and retain the lesson for later. It also creates positive and calm associations with different commands, people and situations. In order to remain effective, food must be phased away and rotated with other rewards over time - we walk you through this process in our training programs and classes!

Q: Do you use static shock, prong, pinch or choke collars?

A: We feel these particular pieces of equipment are not effective in behavioral modification - we can help you move beyond them.

Q: My dog is afraid of people (or men specifically) - will they be afraid of you?

A: Possibly, but that doesn’t mean we can’t work together and teach them to overcome it. Fear needs to be replaced by positive feelings - it can’t be suppressed, and avoiding frightening things just leaves your dog sensitized!

Q: Do you offer dog training services for service, therapy, show, agility, search and rescue, or other specialized programs?

A: We do not, however we can refer you to qualified trainers in the area who can help you!

Q: Are there any veterinarians, groomers, kennels, day cares, pet sitters, etc. you would recommend?

A: Yes! We have relationships with many other local businesses and can always make recommendations for you!

Q: Are you currently hosting any Puppy Socials or Group Classes?

A: Unfortunately, due to the COVID-19 emergency, we have indefinitely discontinued group training services. Until wider progress is made in public health, we will continue to offer private consultations and lessons at your home and appropriate public locations.

Q: What about COVID-19?

A: We will wear a mask during all appointments, stringently wash our hands, and maintain social distance as best as possible, especially indoors. We will also inform you if your trainer is suspected to have been exposed to the virus or is symptomatic, and will reschedule accordingly. We simply require that all clients that we meet adhere to the same guidelines.